All orders are shipped within 3 working days (Monday to Friday) provided the items are in stock. We've carefully selected the shipping options for each product on our site to ensure you receive the fastest, safest, and most reliable delivery service possible. Orders usually take 7-10 business day to arrive. However, international shipments are made via international post and may take up to 4 business weeks to arrive. International shipments may also be held by your local Customs Authority for an additional 10-14 days depending on the customs laws in your country. Therefore, it is best to allow 4-6 weeks for delivery.
Yes, most of the time a tracking number is provided by the shipping carrier, and we will provide it whenever your order status is changed into "Shipped" status. You will be notified by your registered email with this tracking number. Along with tracking number, customers will enter the shipping company's official website to check the shipping status of your package.
Yes, there is no problem to cancel your order by contacting us here in the hour following your order. But once the shipment has reached the Shipment Pending status we are unable to cancel or add anything to the order. If you need additional items then you would need to go ahead and place another order. At times it is possible to change your shipping to a faster level but you would need to contact us to determine if that is possible.
